Change Health- Data Breach Update from 2024

You may have received a letter recently from CHANGE HEALTHCARE/UHC regarding a data breach.

This was a PREVIOUS ISSUE with this insurance company from last year February 2024, and has not happened again. The data breach was with Change/UHC and not directly with our practice. Change Health is reminding you of the issue and offer for a free credit report service if you chose to do so. YOU ARE NOT REQUIRED TO TAKE ANY FURTHER ACTION AT THIS TIME

 

 

 

BCBS Marketplace Insurance Update

Our practice is In Network for ALL providers with BCBS NC.

The Marketplace insurance has acknowledged an issue with their website, and are working on correcting it. Please contact the Marketplace directly to let them know that your Provider is credentialed and currently in network with BCBS NC, as we are not able to make the update on their website.

Clear Pricing Project Update

Important Aetna Update

OFD currently participates with Aetna, enrolled in the Clear Pricing Project (CPP) for NC State Health Plan starting 2025.

Cold/Flu Season Update

We are heading into the cold and flu season. As expected, we’ve seen lots of flu, COVID, RSV, Strep and stomach bugs these past months and last year. The OFD doctors and staff are greatly appreciative of the cooperation that we’ve had from our sick patients in using the dedicated parking lot spots near the back shed to keep germs outside of the building. This policy has managed to keep the OFD team, and the healthy patients that we see inside the building, largely free from illness. We feel fortunate that our practice layout allows for this strategy.

Our optional masking policy remains the same since we changed it in April 2023 and it seems to be working for most patients. We will continue to monitor the incidence of diseases in our community, and we continue to recommend routine vaccination for the vast majority of our patients.