OFD says “good-bye” to 2012…

OFD says “good-bye” to 2012…

On behalf of the doctors and staff of Our Family Doctor, I’d like to wish you all a Happy Holidays and happy and healthy New Year. In the wake of a great 2012, Our Family Doctor feels very appreciative for the confidence our patients have placed in us as we care for them and their families. Our patients have embraced the many changes that we have undergone this past year. We are hopeful that their support will remain strong as we move into 2013 – fully integrating the many quality improvement strategies defined by the PCMH care model. (For more on the PCMH care model, please read my previous blog post). For this last blog post of 2012, I wanted to share several exciting announcements with our patients and website browsers. Consider this a preview of what is to come.

First, I would like to announce that Our Family Doctor has been recently selected to participate in the WNC Patient Centered Medical Home Project which is a three year collaborative project funded by the Duke Endowment and the Mission Healthcare Foundation. In addition to providing OFD with PCMH consultants and IT support, this effort has made available to OFD several clinical team members that will help our team meet the standards laid out by the national certifying body for Patient Centered Medical Home. Specifically, in recent months OFD has welcomed Eryn Duffee-Braun, RN (Nurse Navigator) and Heather Cree (Pharmacist) to participate in the care of our patients. These two exceptional women have already integrated themselves seamlessly into our team, and we feel very fortunate to have them working with our patients, while simultaneously helping us achieve our PCMH goals.

Secondly, I would like to introduce Fred Stichel, MS, RD, LDN who has been providing nutritional counseling to our patients for the last several months. Fred has been focusing on our diabetic patients as well as our overweight and obese patients. The OFD patients who have met with Fred so far have benefited greatly from his dietary education, meal planning support, and disease management tips. We have already begun to see dramatic results in the overall health and in disease markers for those he has met with. If you are interested in meeting with Fred, please call our office to set up an appointment. Often your insurance will cover this service if ordered by a physician. For those whose insurance does not cover the visit or who are cash pay, Fred will work out a generous sliding scale fee schedule so that you too can benefit.

Thirdly, I would like to formally “roll out” OFD Connect – a brand new way to communicate with your OFD physician. OFD Connect will be replacing our outgoing pilot program (OFD Premier Plan) as what we feel to be a more streamlined and improved program. With the OFD Connect program, OFD patients will gain increased access to their personal physicians via a secure email relationship. Both single and family plans are available and are priced very affordably to meet the budgets of all OFD patients. Please look for the OFD Connect tab on our website, or ask about this at your next visit.

Finally, OFD is hoping to roll out our Allscripts Patient Portal later this winter which will allow patients internet access to their lab reports, clinical summaries from recent visits, and much more. This will be a free service for OFD patients and will enable the secure communication and data exchange between patients, staff and the doctors of Our Family Doctor – thereby improving the overall patient experience.
There is just so much for patients to look forward to in 2013 at Our Family Doctor. As I said earlier in this blog post, we are so grateful that you have chosen our practice for your primary care needs. So as we approach the New Year, let us raise the proverbial glass of champagne to you and your family’s health for the coming year – and beyond.

Michael Weizman, MD