Emergency Physicians and On Call Doctors in Asheville

Striving for Improved Access

Studies have shown that in the U.S. patients desire more access to their physicians. It’s not good enough to have to wait 6 weeks for a doctor appointment, to have to see a mid-level practitioner every time you are sick, or to have to wait several days for a call back from your doctor’s office. Patients want timely communication with their doctor’s office, and the ability to see their physicians when it is convenient for them, or in case of an emergency.

At Our Family Doctor, we embrace the idea of improved access as part of our commitment to maximizing the patient experience. At present we feel that our patients have unparalleled access to our four physicians by way of the “big three” access points: (1) After-hours appointments, (2) Same Day work-in appointments and (3) Optional email access to doctors.

In addition to having 15 same-day appointments every weekday for patients who are acutely ill, our Asheville office offers Monday and Wednesday evening clinics from 5:30-7:30pm for both scheduled and walk-in visits catering to those who work during the day or are in school. We also offer a purely walk-in Saturday morning clinic from 10-11:30am for those who wake up ill, or were not able to get into the office by Friday afternoon for their medical needs. Many patients have begun taking advantage of these after hours and walk-in clinics, and we hope that more continue to do so.

We also now offer optional e-mail access with your physician through our very reasonably priced Premier Plan (now being offered at a 50% discount). For less than 50 cents a day, you can have email correspondence with your doctor, often eliminating the need for phone calls and in many cases office visits themselves for your medical questions.

And if all this access still leaves you feeling in the lurch when the office is not open, remember that we have an emergency after-hours answering service that will get you in touch with the OFD on call doctor (not some distant on call nursing service) to answer your emergency medical questions.

In short, it’s never been a better time to sign up with Our Family Doctor or to begin taking better advantage of our many patient access points.

Michael Weizman, MD